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Margaret Doran
Executive Director,
Education & Social
Work Services |
David Crawford
Service Director (Social Work)
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Contact Details:
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Glasgow City Council
Social Work Services
Wheatley House
25 Cochrane Street
Glasgow G1 1HL
Phone: 0141 287 2000
Fax: 0141 287 8840
Contact Us - online enquiries |
Out of Hours Standby Service
Phone: 0800 811505
Out of Hours Homelessness Service
Phone: 0800 838502 |
Education & Social Work Services - Visions, Aims & Values
Our Vision for Education and Social Work Services:
- Ensure that every person has the opportunity to be a successful learner; confident individual; responsible citizen and an effective contributor
- Communities are empowered and we will work with them to promote high expectations and aspirations
- Celebrate diversity and reduce inequalities
Our Aims in Education and Social Work Services:
- Independence, choice, and opportunities for all
- Protect and support our most vulnerable children, families and adults
- Continuously improve outcomes for all in relation to: learning; working; providing a healthy and safe environment
Our Shared Values in Education and Social Work Services:
- Put service users first and promote rights and responsibilities
- Embed trust, respect, wisdom, justice and integrity in all that we do
- Actively work in collaboration and cooperation with all who provide services to people in Glasgow
Services
Community Care provide services directly (e.g. residential services, day services, homelessness services, home care and specialist services); purchase services (e.g. nursing and residential homes, supported accommodation, day services, respite care); provide a service within health settings (e.g. hospital teams and other health based staff) and is involved in joint planning with the health board, the voluntary sector, council departments and other local authorities.
Criminal Justice is responsible for supervising attendance orders, community service orders, intensive probation, sex offenders programme, the Access Project, bail services and for managing social work services for the courts and in Barlinnie Prison.
Children & Families provide services directly to, and purchase services for, vulnerable children, young people and families, including residential, foster care, community and individual services: e.g. services to children in need ( including child protection), direct support to carers, supporting young people into training and employment, special needs and children's health (including health based social work services), management of throughcare/aftercare and some community based projects.
Social Work also has a wider remit to promote social welfare and to this end it provides welfare rights and community development services and works with a wide range of community projects and voluntary organisations.
Assessment for services is carried out through local social work offices or Hospital Teams therefore this should be the first point of contact.
Restricted Standing List
At present, approximately 61.4% (or approximately £343.2million) of the Social Work budget is spent on purchased services. Social Work is obligated to ensuring that social care and/or housing support services are purchased from organisations/companies that are suitable to provide services by way of an accreditation process resulting in the compilation of a Restricted Standing List of accredited providers.